Exosolve (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at exosolve.io and use our services.
Information We Collect
We collect information that you voluntarily provide and information collected automatically when you use our website.
Information You Provide
- Contact Form Submissions: Name, email address, company name, and message content when you submit our contact form.
- AI Chat Conversations: Messages you send through our website's AI chat feature to help answer your questions in real time.
- Email Communications: Any information you provide when contacting us directly via email.
Information Collected Automatically
- Analytics Data: Page views, referring URLs, browser type, device information, and general geographic location to help us understand how our website is used.
- Log Data: Server logs including IP address, access times, and pages viewed.
How We Use Your Information
- Service Delivery: To respond to your inquiries, schedule consultations, and deliver our AI consulting and software engineering services.
- Communication: To follow up on form submissions, send project updates, and provide requested information about our services.
- Website Improvement: To analyze usage patterns and improve our website experience, content, and service offerings.
- AI Chat: To provide real-time responses about our services, capabilities, and general AI/engineering questions.
Third-Party Services
We use the following third-party services in the operation of our website:
- FormSubmit.co: Processes contact form submissions and routes them to our team securely.
- Amazon Web Services (AWS): Hosts our website infrastructure and provides cloud computing services.
- Anthropic: Powers our AI chat feature. Conversations are processed through Anthropic's API to generate responses. Anthropic's privacy policy governs their handling of data.
We do not sell your personal information to any third party.
Data Retention
- AI Chat Conversations: Conversations are ephemeral and are not stored permanently. They exist only for the duration of your session.
- Contact Form Data: Form submissions are retained for legitimate business purposes, including follow-up communication and service delivery.
- Analytics Data: Aggregated analytics data is retained to understand long-term usage trends.
Cookies
We use minimal cookies on our website. We do not use third-party tracking cookies or advertising cookies. Only essential cookies required for basic website functionality (such as session management) may be used. You can configure your browser to refuse cookies, though this may affect certain features of the website.
Your Rights (GDPR & CCPA)
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Deletion: Request that we delete your personal data from our systems.
- Right to Portability: Request your data in a structured, machine-readable format.
- Right to Correction: Request correction of inaccurate personal data.
- Right to Opt-Out: Opt out of any marketing communications at any time.
To exercise any of these rights, please contact us at sariph@exosolve.io. We will respond to your request within 30 days.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: